Privacy Policy
Your privacy matters at baeej. This policy explains exactly what personal data we collect, why we collect it, and how we keep it safe at all times.
Effective: January 2026Our Commitment to Your Privacy
baeej is committed to protecting the personal information of all players who use the baeej.pro platform. This Privacy Policy describes how baeej collects, uses, stores, shares, and protects personal data in connection with account registration, gaming activity, payment transactions, and customer support interactions. By creating an account or using any part of the baeej platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.
This Privacy Policy applies to all users of baeej.pro regardless of the device or method of access. It should be read alongside the baeej Terms and Conditions. If there is any conflict between this Privacy Policy and the Terms and Conditions with respect to the handling of personal data, this Privacy Policy shall take precedence.
Information We Collect
baeej collects personal information in several ways: directly from you when you register an account or interact with support, automatically through your use of the platform, and in some cases from third-party identity verification providers. The categories of data we collect are described below.
Registration Data
When you register a baeej account, we collect your chosen username, email address, mobile phone number, date of birth, and the mobile wallet number (bKash, Nagad, Rocket, or Upay) you register for payment purposes. This information is required to create and verify your account.
KYC Identity Documents
baeej may request identity verification documents as part of the KYC process. These may include a copy of your National Identity Card (NID), passport, or other government-issued photo identification. KYC documents are stored securely and used solely for identity verification and regulatory compliance purposes.
Transaction Data
baeej records details of all financial transactions associated with your account, including deposit amounts, withdrawal requests, payment method identifiers, transaction timestamps, and transaction status records. This data is retained for fraud prevention, anti-money laundering compliance, and audit purposes.
Technical and Usage Data
When you access the baeej platform, we automatically collect technical information including your IP address, device type, operating system, browser type, session duration, pages visited, games played, bets placed, and general geographic location (country/city level only, not precise GPS coordinates). This data is used to improve platform performance and detect fraudulent activity.
How We Use Your Information
baeej uses the personal data it collects for the following specific purposes. We do not use your personal data for any purpose not listed here without first obtaining your explicit consent or being required to do so by applicable law.
- To create, verify, and maintain your baeej player account, including confirming your identity and age eligibility (21+).
- To process deposits and withdrawals via bKash, Nagad, Rocket, and Upay, and to maintain accurate transaction records for each account.
- To detect, prevent and investigate fraudulent activity, unauthorised account access, and potential violations of the baeej Terms and Conditions.
- To comply with anti-money laundering obligations, KYC regulatory requirements, and any other legal or compliance obligations applicable to baeej's operations.
- To provide customer support and respond to account queries, complaints, and dispute resolution requests submitted via email.
- To send you service-related communications, including account verification messages, transaction confirmations, and security alerts. baeej will only send marketing communications if you have explicitly opted in.
To analyse platform usage patterns in aggregate for the purpose of improving the baeej product, optimising game selection, and enhancing the overall user experience for players in Bangladesh.
Legal Basis for Processing Your Data
baeej processes personal data on the following legal grounds. Where more than one ground applies to a specific processing activity, both grounds are noted.
Contractual Necessity
Processing your registration data, transaction data, and KYC documents is necessary to fulfil the contractual obligations set out in the baeej Terms and Conditions. Without this processing, baeej cannot create or maintain your account, process payments, or provide access to gaming services.
Legal Obligation
baeej is required by applicable law to carry out certain data processing activities, including identity verification, transaction record-keeping for anti-money laundering purposes, and responding to lawful requests from government authorities or law enforcement bodies.
Legitimate Interests
baeej processes certain technical and usage data on the basis of its legitimate interest in operating a secure, functional, and commercially viable gaming platform. This includes fraud detection, platform security monitoring, and aggregate usage analytics. baeej only relies on this basis where it is satisfied that its interests are not overridden by your right to privacy.
Consent
Where baeej processes your data for purposes not strictly required by the contract or by law (for example, sending you promotional communications about baeej bonuses and events), this processing is based on your explicit consent. You may withdraw your consent at any time by contacting baeej support via the email address on this site.
Who We Share Your Information With
baeej does not sell, rent, or trade your personal information to any third party for commercial gain. We may share your data with the following categories of recipients only where strictly necessary and in accordance with this Privacy Policy.
- Payment processors and mobile wallet providers (bKash, Nagad, Rocket, Upay) — solely to process your deposit and withdrawal transactions and verify payment method ownership.
- Third-party game providers (including Evolution Gaming, Pragmatic Play, Spribe, Ezugi, and Microgaming) — limited technical data required to authenticate your session and enable gameplay within their platform environments.
- Identity verification service providers engaged by baeej to carry out KYC checks — these providers process your identification documents under strict data processing agreements and are prohibited from using your data for any other purpose.
- Law enforcement bodies, regulatory authorities, or courts of competent jurisdiction — where baeej is required by law or a valid legal process to disclose your information, including in connection with anti-money laundering investigations or fraud proceedings.
Cookies and Tracking Technologies
baeej uses cookies and similar tracking technologies to operate the platform, remember your session preferences, and analyse how the site is used in aggregate. A cookie is a small text file stored on your device when you access the baeej website. Cookies do not contain executable code and cannot access other data stored on your device.
baeej uses three categories of cookies on the platform. You can manage or disable non-essential cookies at any time through your browser settings. Please note that disabling certain cookies may affect platform functionality.
Essential Cookies
These cookies are strictly necessary for the baeej platform to function. They enable core features including session authentication, account login state, and security token management. Essential cookies cannot be disabled without preventing the site from functioning. No consent is required for essential cookies as they are technically required for service delivery.
Analytical Cookies
These cookies help baeej understand how players use the platform by collecting anonymised usage data, such as which pages are visited most frequently and how long sessions last. This data is used exclusively to improve the platform and is never linked back to your individual account or personal identity. Analytical cookies are used only with your consent.
Session Cookies
Session cookies are temporary files that expire and are automatically deleted when you close your browser. baeej uses session cookies to maintain your login state and game session continuity during a single visit to the platform. No personal data is stored in session cookies beyond what is technically required to keep your current session active.
How Long We Keep Your Data
baeej retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The retention periods for the main categories of data we hold are described below.
Account data (registration information, KYC documents, and transaction history) is retained for the lifetime of your account plus a minimum of five years following account closure. This retention period reflects legal obligations under anti-money laundering regulations and financial record-keeping requirements. Technical and usage data is retained in anonymised aggregate form indefinitely for platform analytics, but individual-level records are deleted within 24 months of your last active session.
Your Rights Regarding Your Personal Data
As a user of the baeej platform, you have the following rights with respect to the personal data we hold about you. To exercise any of these rights, please contact baeej support in writing via the email address displayed in the site footer.
- Right of Access — you may request a copy of the personal data baeej holds about you at any time. baeej will provide this within a reasonable timeframe.
- Right to Rectification — if any personal data baeej holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
- Right to Erasure — subject to legal retention obligations, you may request deletion of your personal data. baeej will comply where it is not legally required to retain the data in question.
- Right to Restrict Processing — in certain circumstances, you may request that baeej restrict the processing of your personal data, for example while a correction request is being resolved.
- Right to Data Portability — you may request a machine-readable copy of the personal data you provided to baeej for the purpose of transferring it to another service provider.
- Right to Withdraw Consent — where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that took place before withdrawal.
baeej will acknowledge all rights requests within 5 business days and will aim to resolve them within 30 days. If baeej is unable to comply with a request due to a legal obligation, it will explain the reason in writing. baeej will not charge a fee for handling rights requests unless they are manifestly unfounded or excessive.
How We Protect Your Data
baeej employs a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures are reviewed and updated regularly to reflect developments in information security best practice.
All data transmitted between your device and the baeej platform is encrypted using SSL technology. Sensitive account data including passwords is stored in hashed form — baeej staff cannot read your password and will never ask you to share it. Access to systems that store personal data is restricted to authorised personnel only and is protected by multi-factor authentication.
Children and Minors — Age Restriction
The baeej platform is strictly intended for adults aged 21 years and above. baeej does not knowingly collect, use, or store personal data from any individual under the age of 21. If baeej becomes aware that personal data has been collected from a person under 21 years of age, that data will be deleted immediately and the associated account will be permanently closed.
Changes to This Privacy Policy and How to Contact Us
baeej reserves the right to update or amend this Privacy Policy at any time. When we make material changes to this policy, we will update the effective date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data. Continued use of the baeej platform following the publication of an updated Privacy Policy constitutes your acceptance of the changes.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a potential privacy concern related to your baeej account, please contact the baeej support team in writing. All privacy-related correspondence should be sent to the email address displayed in the footer of this site. Please include your registered username and a clear description of your query or concern so that we can respond efficiently.
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